The Art & Science of Engaging Your Team, Customers, and Community
What stories are your employees telling about their job? What stories are getting passed down to new hires, fairgoers, and your community? What story are you telling about your fair's culture? Stories aren’t something to be controlled, managed, or designed. They’ve got to be fueled. Fueled by the way your fair leadership designs the employee experience, fueled by the way your leaders lead, and fueled by how you approach the growing demand for a whole new way of work. Employee engagement is in high-demand and the organizations that know how to fuel great stories will be able to hire and retain top talent, thrill customers, and rewrite the story of their cultures.
Mike Ganino is a culture + storytelling expert who helps executives, teams, and thought leaders communicate, connect, and engage. He is the author of Company Culture for Dummies and has been named a top 30 Culture Speaker by Global Guru. His unique experience as a hospitality and tech industry executive combined with his years as an improv actor help his clients and audience craft the kinds of stories that drive their culture, boost results, and increase sales.
Mike’s work as a professional speaker, communications coach, Emcee, and trainer has helped create memorable performances and events for companies like Big Fresno Fair, Snagajob, PeopleMatter, Uber, US Foods, American Marketing Association, and more. He is faculty member at Heroic Public Speaking where he works with authors, experts, and professional speakers to improve their storytelling skills. Mike’s the Head Performance Coach for TEDx Cambridge.
Audiences love Mike’s high energy, high engagement keynotes that fire them up to rewrite the stories happening in their organization. They leave with real-life strategies they can begin implementing immediately for improved culture that drives employee and customer experience.
With a strong background as a hospitality and tech industry executive in charge of creating compelling cultures at companies like Protein Bar, ChowNow, Lettuce Entertain You, and Potbelly Sandwich Shop, Mike is the perfect choice for companies trying to create employee and customer experiences that deliver big results. His organizational know-how matched with his improv background from world-famous Second City, Upright Citizen’s Brigade, and Improv Olympics helps him work impactfully with executives and leaders to communicate on target.